Zenpli Outage History

Zenpli is up right now

Zenpli had 3 outages in the last 2 years totaling 8h 38m of downtime — averaging 0.1 incidents per month.

There were 3 Zenpli outages since November 18, 2025 totaling 8h 38m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.zenpli.com

Minor August 7, 2026

SAT intermitence

Detected by Pingoru
Aug 07, 2026, 10:58 PM UTC
Resolved
Aug 08, 2026, 01:39 AM UTC
Duration
2h 40m
Affected: Production onboarding API (/v1/onboarding)Production data enrichment API (/v1/data-enrichment)
Timeline · 3 updates
  1. identified Aug 07, 2026, 10:58 PM UTC

    We have detected that SAT service timeouts have returned, affecting requests dependent on SAT availability. We are creating a new incident to provide updates and track the situation. Our team is actively monitoring the impact and will share additional information as it becomes available.

  2. monitoring Aug 08, 2026, 01:05 AM UTC

    SAT services appear to have recovered, and requests are being processed successfully. We will continue monitoring the service closely to confirm stabilization and ensure consistent performance before closing the incident.

  3. resolved Aug 08, 2026, 01:39 AM UTC

    Resolved: SAT services have recovered. We are receiving HTTP 200 responses with confirmed payloads from SAT, and the service is operating normally. The service is stable, and we are closing this incident. For any follow-up requests or if you require further assistance, please open a ticket through our Service Desk: https://zenp.li/rzT Thank you for your patience and understanding while we monitored and resolved this issue.

Read the full incident report →

Minor August 7, 2026

SAT service avaliability

Detected by Pingoru
Aug 07, 2026, 07:07 PM UTC
Resolved
Aug 07, 2026, 09:22 PM UTC
Duration
2h 15m
Affected: Production onboarding API (/v1/onboarding)Production data enrichment API (/v1/data-enrichment)
Timeline · 4 updates
  1. investigating Aug 07, 2026, 07:07 PM UTC

    We have observed intermittent availability issues affecting services provided by Mexico's Tax Administration Service (SAT). As a result, some requests may experience errors, increased latency, or temporary unavailability across the following Zenpli services: Onboarding API Identity Score Penny Validation Our team is actively monitoring the situation and its impact on Zenpli services. We will provide further updates as more information becomes available. We apologize for any inconvenience and appreciate your patience.

  2. identified Aug 07, 2026, 07:09 PM UTC

    We have identified timeouts affecting SAT services, specifically impacting RFC consultation requests. The issue has been escalated to the relevant provider, and our team continues to monitor the situation closely. We will provide further updates as more information becomes available.

  3. monitoring Aug 07, 2026, 07:27 PM UTC

    We are now observing successful HTTP 200 responses, with requests being processed normally by SAT services. Traffic and response rates are showing signs of normalization. Our team will continue monitoring the service closely to ensure stability before considering the incident fully resolved.

  4. resolved Aug 07, 2026, 09:22 PM UTC

    SAT services are stable, and traffic and response rates have returned to normal. We are closing this incident. For any follow-up requests or if you continue experiencing issues, please open a ticket through our Service Desk: https://zenp.li/rzT Thank you for your patience while we monitored and resolved this incident.

Read the full incident report →