Zengenti experienced a minor incident on August 21, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Aug 21, 2025, 08:55 AM UTC
Type: Incident Duration: 7 days, 23 hours and 40 minutes Affected Components: Insytful, Development environments Aug 21, 08:55:19 GMT+0 - Identified - We have reduced redundancy to power feeds at our datacenter in Ludlow. There isn't currently any impact to running systems. We have an electrical engineer on route to fix the issue. Aug 21, 12:56:56 GMT+0 - Identified - Our engineer has identified a faulty component. Replacement parts have been expedited for delivery and installation tomorrow. There continues, partial power resilience in the HQ datacenter until resolved. Aug 29, 08:34:51 GMT+0 - Resolved - This incident has been resolved.