Zenfolio experienced a minor incident on October 5, 2025 affecting Websites and Upload and 1 more component, lasting 16h 33m. The incident has been resolved; the full update timeline is below.
Affected components
WebsitesUploadDownloadContent RenderingOrder ProcessingEmail CommunicationLoginSearchAPI
Update timeline
- investigating Oct 05, 2025, 06:29 PM UTC
We are currently investigating reports of degraded performance and errors on Zenfolio Classic. We will provide an update when more information is available.
- monitoring Oct 05, 2025, 09:22 PM UTC
Our team have identified the issue, and we are continuing to monitor the changes made. Thank you for your patience.
- resolved Oct 06, 2025, 11:03 AM UTC
Site performance has remained stable at expected levels. This issue is now resolved. Thank you for your patience and understanding.