Zenfolio experienced a minor incident on February 15, 2026 affecting Upload, lasting 2h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Upload
Update timeline
- identified Feb 15, 2026, 10:05 PM UTC
We are investigating, and have identified an issue with the slow processing of images that have been uploaded and are working on resolving this as quickly as possible. Thank you for your patience.
- monitoring Feb 15, 2026, 11:47 PM UTC
Our team has resolved the issue and we are seeing image processing queues returning to expected speeds. We will continue to monitor and will advise any further updates here, as well as when we fully resolve the issue. Again, we thank you for your patience.
- resolved Feb 16, 2026, 12:53 AM UTC
We are now satisfied that this issue has been fully resolved and are closing now.