Zenfolio experienced a minor incident on March 5, 2026 affecting Upload and Content Rendering, lasting 19h 8m. The incident has been resolved; the full update timeline is below.
Affected components
UploadContent Rendering
Update timeline
- investigating Mar 05, 2026, 09:53 PM UTC
We have received reports that some NextZen users are experiencing slow video processing and in some instances failed video uploads. Thank you for your patience while our engineers investigate.
- monitoring Mar 06, 2026, 12:27 AM UTC
A fix has been rolled out for the Video issues and we are monitoring to make sure it has solved the issue for all photographers.
- resolved Mar 06, 2026, 05:02 PM UTC
After monitoring video uploads for the past few hours, we are confident our video issues are resolved.