Zenduty incident
Investigating Potential Issue - Delayed Notifications(SMS/Voice/Email) and impact to Email Integration
Resolved after 40 minutes, affecting Alerts Ingestion, on October 20, 2025.
This issue is now resolved for all users and are seeing signs of complete recovery across Zenduty. Users will see success in triggering Incidents via the Email integration, along with recovery to their Email, SMS and Voice notifications. We apologize for any disruptions to your day.
Affected components
Update timeline
- investigating Oct 20, 2025, 09:31 AM UTC
We are currently experiencing issues with our Email integration, Voice, SMS and Email alerts. Our team is actively investigating the issue and working to restore full access as quickly as possible.
- investigating Oct 20, 2025, 09:52 AM UTC
We are monitoring recovery of all the impacted functionalities. We appreciate your patience and will provide the next update in 30-minutes.
- monitoring Oct 20, 2025, 09:53 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 20, 2025, 10:11 AM UTC
This issue is now resolved for all users and are seeing signs of complete recovery across Zenduty. Users will see success in triggering Incidents via the Email integration, along with recovery to their Email, SMS and Voice notifications. We apologize for any disruptions to your day.
Your product runs on more than Zenduty
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services