Zenduty Outage History

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Zenduty had 4 outages in the last 2 years totaling 40m of downtime — averaging 0.2 incidents per month.

There were 4 Zenduty outages since January 8, 2025 totaling 40m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: http://status.zenduty.com

Minor June 2, 2026

We had a partial degradation in notification service

Detected by Pingoru
Jun 02, 2026, 12:37 PM UTC
Resolved
Jun 02, 2026, 12:37 PM UTC
Duration
Affected: Zenduty Notification
Timeline · 2 updates
  1. resolved Jun 02, 2026, 12:37 PM UTC

    Between 10:56 and 12:05 UTC on Jun 2, 2026, we experienced partial degradation in notification delivery. The notification service has been fully restored and is operating normally. We are actively investigating the root cause.

  2. postmortem Jun 02, 2026, 01:10 PM UTC

    A routine security patch deployed earlier today caused an unexpected disruption to notification delivery. Our team identified the issue, rolled back the change, and notification service ha been restored to normal. We're conducting a full review to prevent recurrence. We apologize for any inconvenience.

Read the full incident report →

Minor October 20, 2025

Investigating Potential Issue - Delayed Notifications(SMS/Voice/Email) and impact to Email Integration

Detected by Pingoru
Oct 20, 2025, 09:31 AM UTC
Resolved
Oct 20, 2025, 10:11 AM UTC
Duration
40m
Affected: Alerts Ingestion
Timeline · 4 updates
  1. investigating Oct 20, 2025, 09:31 AM UTC

    We are currently experiencing issues with our Email integration, Voice, SMS and Email alerts. Our team is actively investigating the issue and working to restore full access as quickly as possible.

  2. investigating Oct 20, 2025, 09:52 AM UTC

    We are monitoring recovery of all the impacted functionalities. We appreciate your patience and will provide the next update in 30-minutes.

  3. monitoring Oct 20, 2025, 09:53 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 20, 2025, 10:11 AM UTC

    This issue is now resolved for all users and are seeing signs of complete recovery across Zenduty. Users will see success in triggering Incidents via the Email integration, along with recovery to their Email, SMS and Voice notifications. We apologize for any disruptions to your day.

Read the full incident report →

Notice March 20, 2025

[Resolved] Delay in sending Notifications

Detected by Pingoru
Mar 20, 2025, 12:30 PM UTC
Resolved
Mar 20, 2025, 12:30 PM UTC
Duration
Timeline · 1 update
  1. resolved Mar 20, 2025, 01:56 PM UTC

    [Resolved] Users may have experienced a delay in receiving notifications. This issue was identified at 12:43 PM GMT and was resolved by 1:03 PM GMT.

Read the full incident report →

Major January 8, 2025

[Resolved] Issue with Alert Rule evaluation

Detected by Pingoru
Jan 08, 2025, 02:29 PM UTC
Resolved
Jan 08, 2025, 02:29 PM UTC
Duration
Affected: Alerts Ingestion
Timeline · 1 update
  1. resolved Jan 08, 2025, 02:29 PM UTC

    We identified an issue at 2.15pm UTC after a release that impacted the evaluation of a subset of alert rules. Upon detection, our engineering team promptly investigated and fixed the issue. As of now, there is no ongoing impact, and all systems are functioning as expected. We sincerely apologize for any inconvenience caused and appreciate your understanding. If you experience any further issues, please reach out to our support team at [email protected]. Thank you for your patience. — The Zenduty Team

Read the full incident report →