Zenduty incident

Voice call notification delivery failures - India

Resolved after 49 minutes, affecting Zenduty Notification, on October 26, 2026.

resolved Oct 26, 2026, 12:32 PM UTC

This incident has been resolved. Voice call notifications to India (+91) have been delivering normally since 12:10 PM UTC. We apologize for the impact on your on-call workflows.

Started
Oct 26, 2026, 11:43 AM UTC
Resolved
Oct 26, 2026, 12:32 PM UTC
Duration
49m
Detected by Pingoru
Oct 26, 2026, 11:43 AM UTC

Affected components

Zenduty Notification

Update timeline

  1. investigating Oct 26, 2026, 11:43 AM UTC

    We have identified an issue affecting voice call notifications to India (+91) phone numbers. Affected customers may experience failed or missing call alerts. Voice call notifications to +91 numbers are currently impacted. All other notification channels including SMS, email, push and chat are operating normally. Incidents are still being delivered through these channels. We are actively investigating the issue and will provide updates as we learn more.

  2. investigating Oct 26, 2026, 12:26 PM UTC

    We are continuing to investigate this issue.

  3. resolved Oct 26, 2026, 12:32 PM UTC

    This incident has been resolved. Voice call notifications to India (+91) have been delivering normally since 12:10 PM UTC. We apologize for the impact on your on-call workflows.

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