Zendesk incident
Agent Workspace Composer defaulting to private comment
Zendesk experienced a minor incident on February 10, 2026 affecting Agent Workspace (via Support) and Chat (via Support) and 1 more component, lasting 1d 3h. The incident has been resolved; the full update timeline is below.
Affected components
Agent Workspace (via Support)Chat (via Support)Support
Update timeline
No vendor updates were posted for this incident, only the open and resolve events were observed.