Zendesk incident

Customers in pod25 experienced a service outage for Chat

Critical Resolved View vendor source →

Zendesk experienced a critical incident on March 30, 2026 affecting API and Chat Conversation API and 1 more component, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Mar 30, 2026, 03:30 AM UTC
Resolved
Mar 30, 2026, 03:48 AM UTC
Duration
18m
Detected by Pingoru
Mar 30, 2026, 03:30 AM UTC

Affected components

APIChat Conversation APIDashboardChat

Update timeline

No vendor updates were posted for this incident — only the open and resolve events were observed.