Zendesk incident
"Message Not Found" Errors in Messaging and Ticketing Systems
Major Vendor's status page →
Resolved after 5 hours 16 minutes, affecting Agent Workspace (via Support) and Apps and 1 more, on April 8, 2026.
Affected components
Agent Workspace (via Support)AppsSupport
Update timeline
No vendor updates were posted for this incident, only the open and resolve events were observed.
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