Zapmail incident

PostgreSQL Database Outage

Critical Resolved View vendor source →

Zapmail experienced a critical incident on May 20, 2025 affecting Website and Automations, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
May 20, 2025, 01:10 PM UTC
Resolved
May 20, 2025, 01:26 PM UTC
Duration
15m
Detected by Pingoru
May 20, 2025, 01:10 PM UTC

Affected components

WebsiteAutomations

Update timeline

  1. investigating May 20, 2025, 01:10 PM UTC

    We are currently experiencing an outage affecting our PostgreSQL database. As a result, some or all services that rely on the database may be unavailable or performing poorly. Our engineering team is actively investigating the issue and working to restore full functionality as quickly as possible.

  2. monitoring May 20, 2025, 01:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 20, 2025, 01:26 PM UTC

    This incident has been resolved.