Zapmail incident

Degraded Performance – Microsoft Mailbox Creation Pipelines

Major Ongoing View vendor source →
Started
May 01, 2026, 01:42 PM UTC
Resolved
Ongoing
Duration
● 2d 12h
Detected by Pingoru
May 01, 2026, 01:42 PM UTC

Affected components

Integration with Microsoft

Update timeline

  1. investigating May 01, 2026, 01:42 PM UTC

    We are currently experiencing degraded performance affecting new mailbox creation in Zapmail. - Delays in creating and activating new mailboxes - Setup times may exceed the usual 40 minutes window What’s NOT Impacted - All existing mailboxes are fully operational - Sending, receiving, exports, and integrations continue to work normally - DNS, forwarding, and automation remain unaffected Our team is actively investigating and working to restore normal creation times as quickly as possible. We’ll provide updates here as progress is made.

  2. investigating May 01, 2026, 01:44 PM UTC

    We are continuing to investigate this issue.

  3. investigating May 01, 2026, 01:45 PM UTC

    We are continuing to investigate this issue.

  4. investigating May 01, 2026, 01:45 PM UTC

    We are continuing to investigate this issue.

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