Yousign incident

V3 Intermittent degradation on File Upload and PDF Preview

Minor Resolved View vendor source →

Yousign experienced a minor incident on June 5, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 05, 2025, 12:30 PM UTC
Resolved
Jun 05, 2025, 12:30 PM UTC
Duration
—
Detected by Pingoru
Jun 05, 2025, 12:30 PM UTC

Update timeline

  1. resolved Jun 05, 2025, 01:24 PM UTC

    We observed a short and random degradation in file upload and PDF rendering (preview), affecting only a small number of requests. One instance experienced a failure, but the system remained resilient. A few brief disruptions occurred during the rescaling process, before full recovery. We're currently analyzing the root cause of the instance failure to prevent recurrence, and will continue to monitor the situation closely to ensure stability. Thank you for your understanding and patience.