Yousign experienced a minor incident on June 30, 2025 affecting APP V3 - https://yousign.app and API V3 - https://api.yousign.app, lasting 1h 55m. The incident has been resolved; the full update timeline is below.
Affected components
APP V3 - https://yousign.appAPI V3 - https://api.yousign.app
Update timeline
- identified Jun 30, 2025, 09:37 AM UTC
Some clients may experience a delay in accessing Yousign V3 (https://yousign.app). Our engineers are working to resolve this as fast as possible. We will update you again shortly here. If you have urgent questions, please contact our support team by sending an email to [email protected].
- monitoring Jun 30, 2025, 09:46 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jun 30, 2025, 09:46 AM UTC
We are continuing to monitor for any further issues.
- resolved Jun 30, 2025, 11:32 AM UTC
This incident has been resolved.