Yousign incident

Yousign V3 Service unavailability

Critical Resolved View vendor source →

Yousign experienced a critical incident on December 3, 2025 affecting APP V3 - https://yousign.app and API V3 - https://api.yousign.app, lasting 1h 14m. The incident has been resolved; the full update timeline is below.

Started
Dec 03, 2025, 02:27 PM UTC
Resolved
Dec 03, 2025, 03:41 PM UTC
Duration
1h 14m
Detected by Pingoru
Dec 03, 2025, 02:27 PM UTC

Affected components

APP V3 - https://yousign.appAPI V3 - https://api.yousign.app

Update timeline

  1. investigating Dec 03, 2025, 02:27 PM UTC

    All applications are currently unavailable since 15:23 CET. Our teams are actively working on the issue.

  2. identified Dec 03, 2025, 02:31 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 03, 2025, 02:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 03, 2025, 03:41 PM UTC

    This incident has been resolved.