YouScan incident

Delays in new mentions processing

Major Resolved View vendor source →

YouScan experienced a major incident on September 2, 2025 affecting Data ingestion, lasting 4h 54m. The incident has been resolved; the full update timeline is below.

Started
Sep 02, 2025, 02:01 PM UTC
Resolved
Sep 02, 2025, 06:56 PM UTC
Duration
4h 54m
Detected by Pingoru
Sep 02, 2025, 02:01 PM UTC

Affected components

Data ingestion

Update timeline

  1. identified Sep 02, 2025, 02:01 PM UTC

    Customers might experience up to 30 minutes delay in regular data ingestion.

  2. investigating Sep 02, 2025, 02:02 PM UTC

    We are currently investigating this issue.

  3. monitoring Sep 02, 2025, 05:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 02, 2025, 06:56 PM UTC

    This incident has been resolved.