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YouScan is up

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Official status page: https://status.youscan.io · Polled every 5 minutes · 2 components tracked

YouScan is operational right now. Last checked just now; the most recent incident resolved 22d ago.

Real-time YouScan status, recent outages, and incident history — pulled directly from YouScan's official status page at https://status.youscan.io every 5 minutes. Pingoru tracks 2 YouScan services and has captured 12 incidents in the last 90 days (90.28% uptime). Get email, Slack, Discord, or webhook alerts the moment YouScan reports a new incident — free for 5 monitors, no credit card.

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YouScan uptime 90.28% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 5h 32m
    Started May 22, 2026, 08:58 AM UTC · Resolved May 22, 2026, 02:30 PM UTC
    YouScan
    Timeline · 4 updates
    • identified · May 22, 2026, 08:58 AM UTC

      Our data storage provider started maintenance that affected our history storage Users cannot temporarily create topics and may be facing issues with history collection

    • identified · May 22, 2026, 10:01 AM UTC

      Users can create topics now Note that preview statistics may be inaccurate now

    • monitoring · May 22, 2026, 01:56 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · May 22, 2026, 02:30 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 1d 20h
    Started May 19, 2026, 12:29 PM UTC · Resolved May 21, 2026, 08:43 AM UTC
    YouScan
    Timeline · 8 updates
    • investigating · May 19, 2026, 12:29 PM UTC

      We are currently investigating this issue.

    • identified · May 19, 2026, 12:52 PM UTC

      We have identified the root cause, and are restoring the data right now

    • identified · May 19, 2026, 12:52 PM UTC

      We are continuing to work on a fix for this issue.

    • identified · May 19, 2026, 01:01 PM UTC

      YouScan is currently experiencing a platform incident. Our engineering team is actively investigating and working to restore full service as quickly as possible. We sincerely apologize for the disruption. We know how much you rely on YouScan, and we are fully focused on resolving this. Updates will follow as soon as we have more information. Thank you for your patience and understanding.

    • monitoring · May 19, 2026, 04:53 PM UTC

      All missing topics are recovered. Any mentions that might be missing will be backfilled soon.

    • monitoring · May 19, 2026, 09:16 PM UTC

      We are continuing to monitor for any further issues.

    • monitoring · May 20, 2026, 11:06 AM UTC

      Service restored. Data recovery in progress. **Summary** On May 19, during planned maintenance of our mentions storage cluster, an operational error caused a portion of recently indexed data to become temporarily unavailable, and the YouScan application was briefly impacted. We have restored service and are in the process of recovering the affected data. **What was affected** * **YouScan application** — briefly unavailable on May 19 (around 14:00–14:30 CEST). Fully restored. * **Topic creation** — was unavailable on May 19 between approximately 14:00 and 22:00 CEST. Fully restored. * **Mentions data** — mentions ingested between approximately 01:15 and 14:00 CEST on May 19 were affected. We have restored the bulk of this data from our most recent backup and are re-collecting the remainder directly from the internal intermediate storage. * **Markup applied manually or via API** — tagging, sub-category assignments, sentiment changes, etc. performed during the affected window were lost when data was rolled back to the backup. We are replaying these actions automatically from our internal transaction logs. **What we've done** * Restored the affected topics from the most recent snapshot. * Initiated re-collection of mentions for affected topics. * Started automated replay of markup actions performed during the affected window. **What to expect** We expect to fully recover the affected data. * Any missing mentions (ingested between 01:15 and 14:00 CEST) will continue to backfill over the next 24 hours. No action is required on your part — affected topics will fill in automatically. * Any changes made to mentions during the affected window will be applied automatically as well. We sincerely apologize for the disruption and thank you for your patience. — The YouScan Team

    • resolved · May 21, 2026, 08:43 AM UTC

      The recovery work for the May 19 incident is now fully complete: - All affected topics have been fully restored - Mentions ingested during the affected window (01:15–14:00 CEST on May 19) have been backfilled into the impacted topics. - Manual and API markup changes from the affected period have been replayed and reapplied. Your topics, mentions, and markup should now reflect a complete and consistent state. If you notice anything still missing or inconsistent in your workspace, please contact support, and we'll investigate right away. We sincerely apologize for the disruption and thank you for your patience while we worked through the recovery.

    Latest: The recovery work for the May 19 incident is now fully complete: - All affected topics have been fully restored - Mentions ingested during the affected window (01:15–14:00 CEST on …

  3. Resolved 12m
    Started May 19, 2026, 12:15 PM UTC · Resolved May 19, 2026, 12:28 PM UTC
    YouScanData ingestion
    Timeline · 4 updates
    • investigating · May 19, 2026, 12:15 PM UTC

      We are currently experiencing Youscan website being down. team is working to identify the root cause and implement a solution.

    • investigating · May 19, 2026, 12:22 PM UTC

      We are continuing to investigate this issue.

    • identified · May 19, 2026, 12:23 PM UTC

      The issue has been identified and a fix is being implemented.

    • resolved · May 19, 2026, 12:28 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 41m
    Started May 19, 2026, 06:39 AM UTC · Resolved May 19, 2026, 07:20 AM UTC
    Data ingestion
    Timeline · 2 updates
    • identified · May 19, 2026, 06:39 AM UTC

      The issue has been identified and a fix is being implemented.

    • resolved · May 19, 2026, 07:20 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved 2h 47m
    Started May 18, 2026, 04:24 PM UTC · Resolved May 18, 2026, 07:11 PM UTC
    Data ingestion
    Timeline · 3 updates
    • identified · May 18, 2026, 04:24 PM UTC

      Customers might experience up to 30 minutes delay in regular data ingestion.

    • monitoring · May 18, 2026, 05:47 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · May 18, 2026, 07:11 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full YouScan outage history

7 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse YouScan outage history →

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Outage history

Past 90 days · 12 incidents View full outage history →