You Need A Budget Outage History

You Need A Budget is up right now

You Need A Budget had 44 outages in the last 2 years totaling 5994h 14m of downtime — averaging 1.8 incidents per month.

There were 44 You Need A Budget outages since July 15, 2024 totaling 5994h 14m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://ynabstatus.com

Minor February 25, 2025

Sign-in with Apple not working

Detected by Pingoru
Feb 25, 2025, 08:22 PM UTC
Resolved
Feb 26, 2025, 01:51 PM UTC
Duration
17h 28m
Affected: Web App (app.ynab.com)
Timeline · 4 updates
  1. investigating Feb 25, 2025, 08:22 PM UTC

    We've had multiple reports that sign-in with Apple is not working. We are looking into it now and will update here when we have more details.

  2. investigating Feb 25, 2025, 09:31 PM UTC

    We believe this is only affecting YNABers logging in on web using Safari as their browser. Please try logging in using another browser or one of our mobile apps for now. We're still working on it!

  3. monitoring Feb 25, 2025, 10:34 PM UTC

    We released a fix and are monitoring results. Please write in to [email protected] if you're still getting an error when signing in with Apple.

  4. resolved Feb 26, 2025, 01:51 PM UTC

    We haven't had any further reports since we implemented the fix, so we're marking this as resolved.

Read the full incident report →

Minor February 6, 2025

Scotiabank - Transactions Are Not Importing

Detected by Pingoru
Feb 06, 2025, 07:35 PM UTC
Resolved
Mar 06, 2025, 10:05 PM UTC
Duration
28d 2h
Affected: PlaidMX
Timeline · 5 updates
  1. investigating Jan 28, 2025, 09:49 PM UTC

    We're investigating a spike in transactions not importing for Scotiabank. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your accounts up to date!

  2. investigating Jan 30, 2025, 07:35 PM UTC

    We've identified the cause of the issue and are working with our Direct Import provider on the next steps. We'll continue to keep you updated as things progress! Continue to use our other transaction entry methods to keep your accounts up to date.

  3. identified Feb 13, 2025, 07:36 PM UTC

    Our import providers are continuing to work on Scotiabank. We will keep an eye out for any share-worthy or actionable updates and post here as soon as we have one. Thank you for hanging in there!

  4. monitoring Feb 27, 2025, 10:08 PM UTC

    Our Direct Import provider has resolved the issue with Scotiabank. Follow the prompts to reauthorize the connection, or remove and re-add the connection if you're still running into issues. We’ll continue to monitor the situation for the next few days, but if you need more help, write to [email protected]!

  5. resolved Mar 06, 2025, 10:05 PM UTC

    After monitoring Scotiabank’s connection for the past few days, we’ve confirmed it's resolved. If you're still running into issues, please try to remove and re-add the connection, and if the issue persists, reach out to us at [email protected]!

Read the full incident report →

Minor January 21, 2025

Direct Import in Europe

Detected by Pingoru
Jan 21, 2025, 02:26 PM UTC
Resolved
Feb 20, 2025, 09:36 PM UTC
Duration
30d 7h
Affected: TrueLayer
Timeline · 4 updates
  1. identified Jan 21, 2025, 02:26 PM UTC

    Starting January 21, 2025 TrueLayer, our direct import provider for Europe, is retiring coverage for a number of countries. In order to continue offering direct import to our European customers, we are partnering with Plaid. As we transition, you may experience import outages, and unfortunately there are some banks we currently offer coverage for that will not be supported through Plaid. We will keep updating the status page as we move through the early days of this first migration. Check out this article for more information and to learn which banks will be impacted.

  2. monitoring Jan 24, 2025, 02:00 AM UTC

    Things are going well so far, although we are investigating some early reports of data quality issues (mostly payee related) and seeing if there's anything we can do to improve. We’ll continue to monitor the situation for the next few days, but if you need more help, write to [email protected]!

  3. monitoring Jan 30, 2025, 07:19 PM UTC

    Things are continuing to go well and we're working through any issues as they come! For those that may be experiencing some changes to their payees, we've learned this is expected behavior given the data we are receiving from the bank and Plaid. We're hopeful this will improve as we learn more, and in the meantime you can customize your payee renaming rules which might help clean things up. If you need more help with anything at all, write to [email protected]!

  4. resolved Feb 20, 2025, 09:36 PM UTC

    This has been up and running for a while, so we're resolving it on the status page. If you need more help with anything at all, write to [email protected]!

Read the full incident report →

Critical December 9, 2024

Direct Import is affected for a subset of users

Detected by Pingoru
Dec 09, 2024, 04:23 PM UTC
Resolved
Dec 09, 2024, 10:07 PM UTC
Duration
5h 43m
Affected: MX
Timeline · 3 updates
  1. investigating Dec 09, 2024, 04:23 PM UTC

    Our release this morning seems to have impacted Direct Import on one of our import providers (MX). We are looking into it!

  2. monitoring Dec 09, 2024, 04:50 PM UTC

    A fix has been put in place for this issue, so Direct Import should be back up and running now! We'll keep our eyes on it for another little while.

  3. resolved Dec 09, 2024, 10:07 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 5, 2024

SchoolsFirst FCU: Connection and Transaction Issues

Detected by Pingoru
Dec 05, 2024, 11:35 PM UTC
Resolved
Jan 16, 2025, 10:05 PM UTC
Duration
41d 22h
Affected: MX
Timeline · 6 updates
  1. investigating Dec 05, 2024, 11:35 PM UTC

    We've been investigating a spike in connection and transaction issues with Schools First FCU. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your accounts up to date! If your issue doesn’t match this description, please check to see if it's a known issue on our Watchlist Institutions article so you can monitor the status of your bank there.

  2. identified Dec 10, 2024, 07:50 PM UTC

    We've identified the cause of the issue; School's First is blocking aggregation attempts. Our Direct Import provider is working on the next steps, and we'll keep you updated as things progress. Continue to use our other transaction entry methods to keep your accounts up to date.

  3. identified Dec 17, 2024, 09:41 PM UTC

    Our Direct Import is still working to address the blocking issue, but we'll keep you updated as things progress. Continue to use our other transaction entry methods to keep your accounts up to date.

  4. identified Jan 01, 2025, 04:10 PM UTC

    I wish we had more than a non-update to start the new year, but it looks like things are still in a holding pattern with SchoolsFirst. Our direct import provider is still working to address the blocking issue, and we'll continue to keep you updated as things progress.

  5. identified Jan 09, 2025, 09:08 PM UTC

    Another non-update here...Our direct import provider is still working to address the blocking issue, and we'll continue to keep you updated as things progress.

  6. resolved Jan 16, 2025, 10:05 PM UTC

    Unfortunately, this issue with Schools First FCU is proving to be much more complex to resolve than anticipated and is now considered a long-term issue. While our import providers will continue working on this behind the scenes, we'll be retiring it from our Status Page to keep the information here as fresh and relevant as possible. Once the issues with Schools First are officially resolved, we'll post a final update here. In the meantime, we recommend trying to connect every few weeks just in case our providers fix it before we're notified.

Read the full incident report →

Minor December 2, 2024

Tangerine Bank (CA): Connection Issues

Detected by Pingoru
Dec 02, 2024, 09:15 PM UTC
Resolved
Jan 01, 2025, 04:45 PM UTC
Duration
29d 19h
Affected: MX
Timeline · 5 updates
  1. investigating Dec 02, 2024, 09:15 PM UTC

    We're investigating a spike in connection issues with Tangerine Bank. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your accounts up to date! If your issue doesn’t match this description, please check to see if it's a known issue on our Watchlist Institutions article so you can monitor the status of your bank there.

  2. identified Dec 05, 2024, 09:07 PM UTC

    We've identified the cause and are working with our Direct Import provider on the next steps. We'll continue to keep you updated as things progress! Continue to use our other transaction entry methods to keep your accounts up to date.

  3. identified Dec 12, 2024, 08:51 PM UTC

    We're noticing signs of improvement, but not enough to call this resolved. Our import provider is continuing to work on it, and we'll let you know as soon as we have a more substantial update. Thank you for hanging in there!

  4. monitoring Dec 17, 2024, 09:37 PM UTC

    Our Direct Import provider has confirmed that the issue with Tangerine is resolved -- they are seeing higher rates of success and transaction imports. Follow the prompts to reauthorize the connection, or remove and re-add the connection if you're still running into issues. We’ll continue to monitor the situation for the next few days, but if you need more help, write to [email protected]!

  5. resolved Jan 01, 2025, 04:45 PM UTC

    After monitoring Tangerine’s connection for the past couple weeks, we’ve confirmed it's resolved. If you're still running into issues, please try to remove and re-add the connection, and if the issue persists, reach out to us at [email protected]!

Read the full incident report →

Notice December 2, 2024

YNAB Application is Down

Detected by Pingoru
Dec 02, 2024, 04:31 PM UTC
Resolved
Dec 02, 2024, 06:00 PM UTC
Duration
1h 28m
Affected: Web App (app.ynab.com)
Timeline · 2 updates
  1. investigating Dec 02, 2024, 04:31 PM UTC

    YNAB is currently experiencing an outage. We're investigating and will update here as soon as we know more.

  2. resolved Dec 02, 2024, 06:00 PM UTC

    Our developers found the problem and have successfully got the app back up and running. Feel free to head back to your budget and test things out!

Read the full incident report →

Critical November 25, 2024

YNAB application is down

Detected by Pingoru
Nov 25, 2024, 07:30 PM UTC
Resolved
Nov 25, 2024, 07:52 PM UTC
Duration
21m
Affected: Web App (app.ynab.com)
Timeline · 3 updates
  1. investigating Nov 25, 2024, 07:30 PM UTC

    YNAB is currently experiencing an outage. We're investigating and will update here as soon as we know more.

  2. monitoring Nov 25, 2024, 07:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 25, 2024, 07:52 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 5, 2024

RBC Royal Bank of Canada

Detected by Pingoru
Nov 05, 2024, 09:12 PM UTC
Resolved
Dec 12, 2024, 09:14 PM UTC
Duration
37d
Affected: Plaid
Timeline · 8 updates
  1. investigating Nov 05, 2024, 07:41 PM UTC

    We're investigating a spike in connection issues AND incorrect transaction imports with RBC Canada. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your accounts up to date! If your issue doesn’t match this description, please check to see if it's a known issue on our Watchlist Institutions article so you can monitor the status of your bank there.

  2. investigating Nov 05, 2024, 09:12 PM UTC

    If your transactions are importing with swapped inflows and outflows, be sure to check out this section of our Troubleshooting Linked Accounts guide to help get your accounts back on track!

  3. investigating Nov 05, 2024, 09:15 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Nov 06, 2024, 10:55 PM UTC

    The issues with RBC have been resolved. If you're still running into issues, remove and re-add the connection. We’ll continue to monitor the situation for the next few days, but if you need more help, write to [email protected]!

  5. monitoring Nov 13, 2024, 06:45 PM UTC

    After monitoring this further, we determined that it hasn't been resolved—connection and transaction issues persist. We'll continue working with our Direct Import providers on the next steps and update you as things progress! In the meantime, continue to use our other transaction entry methods to keep your accounts up to date or, if your transactions imported incorrectly, check out this section of our Troubleshooting Linked Accounts guide.

  6. monitoring Nov 21, 2024, 09:56 PM UTC

    We're noticing signs of an improvement in data quality and connection success. We aren't ready to call this resolved just yet, but we'll continue monitoring for further improvements over the next week and update you as soon as we're sure it's resolved. Thank you for hanging in there!

  7. monitoring Dec 10, 2024, 08:02 PM UTC

    Our Direct Import provider has resolved the widespread connection and transaction issues with RBC. Follow the prompts to reauthorize the connection, or remove and re-add the connection if you're still running into issues. We’ll continue to monitor the situation for the next few days, but if you need more help, write to [email protected]!

  8. resolved Dec 12, 2024, 09:14 PM UTC

    After monitoring RBC’s connection for the past few days, we’ve confirmed it's resolved. 🎉 If you're still running into issues, please try to remove and re-add the connection, and if the issue persists, reach out to us at [email protected]!

Read the full incident report →

Minor November 4, 2024

American Express UK

Detected by Pingoru
Nov 04, 2024, 03:25 PM UTC
Resolved
Nov 07, 2024, 03:35 AM UTC
Duration
2d 12h
Affected: TrueLayer
Timeline · 4 updates
  1. investigating Nov 04, 2024, 03:25 PM UTC

    We're investigating a spike in connection issues with American Express UK. TrueLayer is aware of the issue and working on it, and we'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your accounts up to date!

  2. monitoring Nov 05, 2024, 02:35 PM UTC

    Our direct import provider (TrueLayer) believes the issue with Amex UK is resolved. Follow the prompts to reauthorize the connection, or remove and re-add the connection if you're still running into issues. We’ll continue to monitor the situation for the next few days, but if you need more help, write to [email protected]!

  3. monitoring Nov 05, 2024, 04:00 PM UTC

    We're hearing reports of the issue persisting for some users. TrueLayer has asked to try clearing your cookies and cache first, and then trying the Amex UK connection once more. Here are instructions for Chrome, Firefox, Safari, and Edge. If the issue still persists, write to [email protected]!

  4. resolved Nov 07, 2024, 03:35 AM UTC

    After monitoring the Amex UK connection for the past few days, we’ve confirmed this issue is resolved. If you need more help, write to [email protected]!

Read the full incident report →

Critical October 23, 2024

YNAB.com is down

Detected by Pingoru
Oct 23, 2024, 01:17 AM UTC
Resolved
Oct 23, 2024, 11:02 AM UTC
Duration
9h 45m
Affected: Website (www.ynab.com)
Timeline · 2 updates
  1. investigating Oct 23, 2024, 01:17 AM UTC

    We are currently investigating this issue. You can still access your YNAB account by logging in directly at https://app.ynab.com

  2. resolved Oct 23, 2024, 11:02 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 16, 2024

State Employees' Credit Union (NC) | Transactions aren't importing

Detected by Pingoru
Oct 16, 2024, 10:13 PM UTC
Resolved
Oct 24, 2024, 10:05 PM UTC
Duration
7d 23h
Affected: Plaid
Timeline · 3 updates
  1. investigating Oct 16, 2024, 10:13 PM UTC

    We're investigating a spike in transactions not importing for SECU (NC). We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your accounts up to date!

  2. investigating Oct 21, 2024, 09:55 PM UTC

    Our Direct Import provider has resolved the issue with SECU (NC).🥳 Follow the prompts to reauthorize the connection, or remove and re-add the connection if you're still running into issues. We’ll continue to monitor the situation for the next few days, but if you need more help, write to [email protected]!

  3. resolved Oct 24, 2024, 10:05 PM UTC

    After monitoring SECU (NC)’s connection for the past week, we’ve confirmed this issue is resolved!

Read the full incident report →

Minor October 2, 2024

Partial Bank Import Outage

Detected by Pingoru
Oct 02, 2024, 07:55 PM UTC
Resolved
Oct 02, 2024, 08:10 PM UTC
Duration
14m
Affected: MXTrueLayer
Timeline · 2 updates
  1. investigating Oct 02, 2024, 07:55 PM UTC

    We're currently experiencing an issue affecting some users who try to connect new accounts through two of our bank connection providers. We've identified the issue and we are working on restoring functionality.

  2. resolved Oct 02, 2024, 08:10 PM UTC

    This issue has been resolved.

Read the full incident report →

Minor September 25, 2024

Huntington Bank — Missing Credit Card Accounts

Detected by Pingoru
Sep 25, 2024, 08:38 PM UTC
Resolved
Oct 22, 2024, 06:23 PM UTC
Duration
26d 21h
Affected: Plaid
Timeline · 3 updates
  1. investigating Sep 25, 2024, 08:38 PM UTC

    We're investigating a spike in reports of missing credit card accounts with Huntington Bank. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep any existing credit card accounts up to date. If you need to add a new Huntington credit card account, you can still do so following these steps and choosing Unlinked for now. If your issue doesn’t match this description, please check to see if it's a known issue on our Watchlist Institutions article so you can monitor the status of your bank there.

  2. identified Oct 16, 2024, 10:10 PM UTC

    We've identified the issue’s cause and are working with our Direct Import provider on the next steps. We'll continue to keep you updated as things progress! Continue to use our other transaction entry methods to keep your accounts up to date.

  3. resolved Oct 22, 2024, 06:23 PM UTC

    Our Direct Import provider has resolved the issue with Huntington Bank. Follow the prompts to reauthorize the connection, or remove and re-add the connection if you're still running into issues. If you need more help, write to [email protected]!

Read the full incident report →

Critical September 9, 2024

One Direct Import Provider is Down

Detected by Pingoru
Sep 09, 2024, 05:50 PM UTC
Resolved
Sep 09, 2024, 09:09 PM UTC
Duration
3h 18m
Affected: MX
Timeline · 4 updates
  1. investigating Sep 09, 2024, 05:50 PM UTC

    One of our Direct Import providers is currently experiencing issues, so we've brought it into maintenance. In the meantime, use our other transaction entry methods to keep your accounts up to date!

  2. investigating Sep 09, 2024, 06:49 PM UTC

    Our import provider is all hands on deck working on the issue. We are in direct contact with them so we will pass along any updates as we receive them!

  3. monitoring Sep 09, 2024, 07:45 PM UTC

    Our Direct Import provider has resolved their outage, so it should be back to business as usual! Please try the connection again (whatever you were doing when you ran into the error message!), and if you're still having trouble write to [email protected].

  4. resolved Sep 09, 2024, 09:09 PM UTC

    Our import provider has confirmed this issue is resolved. If you're still having trouble write to [email protected]!

Read the full incident report →

Notice August 25, 2024

Emails delayed (confirmation, password reset, or invitations to YNAB Together, etc.)

Detected by Pingoru
Aug 25, 2024, 02:15 AM UTC
Resolved
Aug 26, 2024, 01:32 PM UTC
Duration
1d 11h
Affected: Web App (app.ynab.com)Website (www.ynab.com)
Timeline · 4 updates
  1. investigating Aug 25, 2024, 02:15 AM UTC

    We are currently investigating.

  2. identified Aug 25, 2024, 12:20 PM UTC

    We have identified the issue and are working on a fix. If you are waiting on an email confirmation email, a YNAB Together invitation email, a password reset email, or another confirmation from YNAB, note that you may experience a delay in receiving the message that could be over 24 hours.

  3. monitoring Aug 25, 2024, 09:53 PM UTC

    A fix has been implemented and we're monitoring the situation. If you recently requested an email from YNAB you did not receive (password reset, email confirmation, YNAB Together invitation, etc.), please attempt to re-send. If you cannot re-send the email, contact our Support team for help.

  4. resolved Aug 26, 2024, 01:32 PM UTC

    Emails are sending as expected, though note a short delay is still possible as the backlog of requests is resolved. Try your request again if you have not received your originally requested email after an hour (password reset, email confirmation, YNAB Together invitation, etc.). If you cannot request the email again, contact our Support team for help.

Read the full incident report →

Minor July 23, 2024

USAA, Discover, Citibank, US Bank, Huntington Bank, State Employees Credit Union, Lake Michigan Credit Union—Transactions Not Importing

Detected by Pingoru
Jul 23, 2024, 08:23 PM UTC
Resolved
Jul 29, 2024, 04:47 PM UTC
Duration
5d 20h
Affected: Plaid
Timeline · 3 updates
  1. investigating Jul 23, 2024, 08:23 PM UTC

    We're investigating a spike in transactions not importing for multiple financial institutions—USAA, Discover, Citibank, US Bank, Huntington Bank, State Employees Credit Union, Lake Michigan Credit Union. Our import provider confirmed they're all related and we're working with them to learn more. We'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your accounts up to date! If your issue doesn’t match this description, please check to see if it's a known issue on our Watchlist Institutions article so you can monitor the status of your bank there.

  2. monitoring Jul 25, 2024, 06:01 PM UTC

    Our Direct Import provider has resolved the issue with transaction updates. Follow the prompts to reauthorize the connection, or remove and re-add the connection if you're still running into issues. We’ll continue to monitor the situation for the next few days, but if you need more help, write to [email protected]!

  3. resolved Jul 29, 2024, 04:47 PM UTC

    We've confirmed this issue is resolved after monitoring these financial institutions' connections for the past few days. If you're still running into trouble, write to [email protected]!

Read the full incident report →

Minor July 16, 2024

Discover—Connection Issues & Transactions not importing

Detected by Pingoru
Jul 16, 2024, 06:08 PM UTC
Resolved
Jul 23, 2024, 09:48 PM UTC
Duration
7d 3h
Affected: Plaid
Timeline · 3 updates
  1. investigating Jul 16, 2024, 06:08 PM UTC

    We're investigating a spike in connection issues and reports of transactions not importing for Discover. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your accounts up to date!

  2. monitoring Jul 18, 2024, 06:50 PM UTC

    Our Direct Import provider has resolved the issue with Discover. Follow the prompts to reauthorize the connection, or remove and re-add the connection if you're still running into issues. We’ll continue to monitor the situation for the next few days, but if you need more help, write to [email protected]!

  3. resolved Jul 23, 2024, 09:48 PM UTC

    After monitoring Discover’s connection for the past week, we’ve confirmed this particular issue with Discover is resolved. Another unrelated issue with Discover arose over the weekend that's causing transaction delays, and that can be monitored here.

Read the full incident report →

Minor July 15, 2024

PayPal—Connection Issues

Detected by Pingoru
Jul 15, 2024, 05:56 PM UTC
Resolved
Aug 13, 2024, 08:56 PM UTC
Duration
29d 3h
Affected: MX
Timeline · 4 updates
  1. investigating Jul 15, 2024, 05:56 PM UTC

    We're investigating a spike in connection issues with PayPal, especially when it comes to completing CAPTCHA requests. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your accounts up to date! If your issue doesn’t match this description, please check to see if it's a known issue on our Watchlist Institutions article so you can monitor the status of your bank there.

  2. identified Jul 18, 2024, 06:54 PM UTC

    We've identified the issue's cause and are working with our Direct Import provider on the next steps. We'll continue to keep you updated as things progress! Continue to use our other transaction entry methods to keep your accounts up to date.

  3. identified Jul 29, 2024, 04:40 PM UTC

    Our import provider is continuing to work on these PayPal issues. This is a quick reminder that we haven't forgotten. Once we have any *actionable* updates we'll be sure to share them. Thank you for your continued patience!

  4. resolved Aug 13, 2024, 08:56 PM UTC

    Unfortunately, this CAPTCHA issue with PayPal is proving to be much more complex to resolve than was originally anticipated and is now considered a long-term issue. While work will continue to be done behind the scenes, we'll be retiring this from our Status Page to keep the information here as fresh and relevant as possible. No need to worry though! For persistent issues like this one with PayPal, we'll update our Watchlist Institutions article, so you can monitor the status of your bank there.

Read the full incident report →