YOOBIC Outage History

We are currently experiencing a major outage that has resulted in the unavailability of our services. During this outage, users may be unable to access our application/service. Our engineering team is actively investigating the issue and working to restore full functionality as quickly as possible. We understand the impact this may have on your workflow and assure you that we are making every effort to restore full functionality as quickly as possible. We are committed to keeping you informed about the progress of the incident. Regular updates will be provided on this page as our team works towards a resolution. We appreciate your patience and understanding during this challenging time. Thank you for your support as we work diligently to restore normal service and minimize any disruptions to your workflow.

We are actively investigating the issue you may be experiencing and will provide updates as soon as possible. We appreciate your patience and understanding during this process.

Some customers may be experiencing an issue affecting some newly created recurring campaigns using the new targeting system, which may result in limitations around audience assignment for newly published missions. As a result, certain items may not behave as expected for end users. Our engineering team has identified the issue and is actively investigating the underlying cause to restore normal behavior as quickly as possible. While this limitation may impact the completion of some newly published items, please be assured that resolving this is a top priority. We are working to ensure that recurring campaigns correctly apply their intended audience configuration going forward. We will provide regular updates on this page as the investigation progresses and once a fix has been deployed. Thank you for your patience and understanding while we work to resolve this issue and improve overall reliability.

We are currently experiencing degraded performance for: 1. Recurring campaigns which may result in delayed publication 2. Dashboards which may result in longer loading time Our engineering team is actively investigating the issue and working to improve the performance as quickly as possible. While the degraded performance may impact your experience, rest assured that we are prioritizing the resolution to provide a smoother and more reliable service. Our team is committed to restoring normal performance and ensuring a seamless user experience. We will provide regular updates on this page to keep you informed about the progress of the incident. Please bear with us as we work diligently to address the performance issues and deliver the level of service you expect. Thank you for your understanding and cooperation. We appreciate your continued support as we work towards resolving the degraded performance and enhancing your overall experience.

We are currently experiencing degraded performance with media download and upload. Our engineering team is actively investigating the issue and working to improve the performance as quickly as possible. While the degraded performance may impact your experience, rest assured that we are prioritizing the resolution to provide a smoother and more reliable service. Our team is committed to restoring normal performance and ensuring a seamless user experience. We will provide regular updates on this page to keep you informed about the progress of the incident. Please bear with us as we work diligently to address the performance issues and deliver the level of service you expect. Thank you for your understanding and cooperation. We appreciate your continued support as we work towards resolving the degraded performance and enhancing your overall experience.

We are currently experiencing a degraded service affecting file viewing (images and PDF files are not impacted) within our app. As a result, users may experience limited or intermittent access to these features. Our engineering team is actively investigating the issue and working to restore full-service availability. As a temporary workaround, users can download the affected files and view them locally using their device’s viewer. We understand the impact this may have on your workflow and assure you that we are making every effort to restore full functionality as quickly as possible. We will continue to provide regular updates on this page to keep you informed about the progress of the incident. Our team is committed to resolving this issue and minimizing any impact on your operations. Thank you for your understanding and cooperation during this time. We appreciate your continued support as we work towards a resolution.

We are currently investigating the issue. The YOOBIC application is not affected directly.

We are currently experiencing degraded performance with media & files upload, which may result in slower response times. Our engineering team is actively investigating the issue and working to improve the performance as quickly as possible. While the degraded performance may impact your experience, rest assured that we are prioritizing the resolution to provide a smoother and more reliable service. Our team is committed to restoring normal performance and ensuring a seamless user experience. We will provide regular updates on this page to keep you informed about the progress of the incident. Please bear with us as we work diligently to address the performance issues and deliver the level of service you expect.