YOOBIC experienced a minor incident on May 22, 2025 affecting YOOBIC applications and Public API and 1 more component, lasting 14m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 22, 2025, 04:01 PM UTC
We are currently experiencing degraded performance with media & files upload, which may result in slower response times. Our engineering team is actively investigating the issue and working to improve the performance as quickly as possible. While the degraded performance may impact your experience, rest assured that we are prioritizing the resolution to provide a smoother and more reliable service. Our team is committed to restoring normal performance and ensuring a seamless user experience. We will provide regular updates on this page to keep you informed about the progress of the incident. Please bear with us as we work diligently to address the performance issues and deliver the level of service you expect.
- monitoring May 22, 2025, 04:13 PM UTC
The service is back to normal and we are actively monitoring the results.
- resolved May 22, 2025, 04:16 PM UTC
The incident has been resolved. If you have any lingering concerns or encounter any unexpected issues, please do not hesitate to contact our support team.