Degraded Performance - Webhooks

Update timeline

1. investigating Mar 02, 2026, 05:06 PM UTC

   We are currently experiencing degraded performance with our webhooks. Integrations relying on webhooks may receive messages delayed by several minutes. Our engineering team is actively investigating the issue and working to improve the performance as quickly as possible. While the degraded performance may impact some integrations and automations, rest assured that we are prioritizing the resolution to provide a smoother and more reliable service. Our team is committed to restoring normal performance and ensuring a seamless user experience. Please note that this incident doesn't impact the regular use of the YOOBIC application. We will provide regular updates on this page to keep you informed about the progress of the incident. Please bear with us as we work diligently to address the performance issues and deliver the level of service you expect. Thank you for your understanding and cooperation. We appreciate your continued support as we work towards resolving the degraded performance and enhancing your overall experience.

2. investigating Mar 02, 2026, 05:38 PM UTC

   We are actively investigating the issue you may be experiencing and will provide updates as soon as possible. We appreciate your patience and understanding during this process.

3. investigating Mar 02, 2026, 06:08 PM UTC

   We are continuing to investigate the reported webhook issue and are actively working on it. We will share further updates as soon as more information becomes available. We appreciate your patience and understanding during this process.

4. resolved Mar 02, 2026, 06:24 PM UTC

   The incident has been fully resolved and new Webhook messages are not delayed anymore. We understand the impact this incident may have had on your operations, and we apologize for any inconvenience caused. If you have any lingering concerns or encounter any unexpected issues, please do not hesitate to contact our support team. We are here to assist you and ensure a smooth experience moving forward.