Yoco experienced a minor incident on September 26, 2026 affecting Yoco App and Yoco POS / Counter POS, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 26, 2026, 11:57 AM UTC
Status: Investigating Merchants are currently unable to log in to the Yoco App, sales are not syncing, and sales history cannot be viewed on web and mobile. Card machine and online payment transactions are processing normally. Our team is investigating and working to restore full service as quickly as possible. Affected components Yoco App (Partial outage)
- investigating Sep 26, 2026, 12:04 PM UTC
Status: Investigating Card machine transactions are processing normally. Some Yoco App and Yoco POS features are currently affected. We apologise. Our team is investigating and working to restore full service as quickly as possible. Affected components Yoco App (Partial outage) Yoco POS / Counter POS (Partial outage)
- monitoring Sep 26, 2026, 12:15 PM UTC
Status: Monitoring We're seeing recovery with Yoco App login and viewing sales history, and we're continuing to monitor sales sync, order routing and bill printing. Card machine and online payment transactions are processing normally. We apologise for the inconvenience. Affected components Yoco App (Operational) Yoco POS / Counter POS (Operational)
- resolved Sep 26, 2026, 12:32 PM UTC
Status: Resolved The issues affecting Yoco App login, sales sync, sales history, order routing and bill printing have been resolved. All services are operating normally. Thank you for your patience. Affected components Yoco POS / Counter POS (Operational) Yoco App (Operational)