Yelp incident

DAR-2131 - short.io outage affecting shortlink generation for waitlist and reservations

Resolved after 1 hour 4 minutes, affecting Waitlist APIs and Yelp Reservations API, on October 26, 2023.

resolved Oct 26, 2023, 11:24 PM UTC

short.io has called the all clear, this is the final update and there won't be further updates.

Started
Oct 26, 2023, 10:20 PM UTC
Resolved
Oct 26, 2023, 11:24 PM UTC
Duration
1h 4m
Detected by Pingoru
Oct 26, 2023, 10:20 PM UTC

Affected components

Waitlist APIsYelp Reservations API

Update timeline

  1. investigating Oct 26, 2023, 10:20 PM UTC

    A short.io outage is affecting shortlink generation for Waitlist & Reservations products. This is all diner-facing. Guest Manager and Yelp Reservations operate normally. During this outage diners may intermittently have trouble getting short links. Engineering is monitoring the situation and will provide an update within the next 30 minutes.

  2. monitoring Oct 26, 2023, 10:54 PM UTC

    We are observing recovery and continue to monitor the situation. At this time we are waiting for our provider to resolve the incident on their end. Next update within the next hour.

  3. resolved Oct 26, 2023, 11:24 PM UTC

    short.io has called the all clear, this is the final update and there won't be further updates.

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