YCloud incident

Elevated errors affecting YCloud dashboard

Resolved after 22 minutes, affecting Inbox and Others (Campaign) and 1 more, on November 5, 2026.

resolved Nov 05, 2026, 09:41 AM UTC

All affected services are operating normally again. We’re sorry for the disruption, and we appreciate your patience.

Started
Nov 05, 2026, 08:57 AM UTC
Resolved
Nov 05, 2026, 09:20 AM UTC
Duration
22m
Detected by Pingoru
Nov 05, 2026, 08:57 AM UTC

Affected components

InboxOthers (Campaign)Others (Shop)LoginOthers (Contact)Others (Calling)Others (Journey)Others (CTWA)

Update timeline

  1. identified Nov 05, 2026, 08:57 AM UTC

    We are investigating elevated errors affecting the login, inbox.

  2. identified Nov 05, 2026, 09:04 AM UTC

    We are continuing to investigate elevated errors, and are working with our infrastructure provider. We will provide another update as soon as we have more information.

  3. monitoring Nov 05, 2026, 09:20 AM UTC

    A fix has been deployed for the issue affecting YCloud services and we are monitoring for recovery.

  4. resolved Nov 05, 2026, 09:41 AM UTC

    All affected services are operating normally again. We’re sorry for the disruption, and we appreciate your patience.

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