Resolved after 2 days 5 hours, affecting Payments, on February 4, 2026.
The incident has been fully addressed, please reach out to Yapily Support "Yapily Support": https://docs.yapily.com/pages/resources/support/ if you continue to experience similar issues. We apologise for any inconvenience caused.
Affected components
Update timeline
- investigating Feb 04, 2026, 11:10 AM UTC
We are currently investigating an intermittent issue impacting PIS latency.
- investigating Feb 04, 2026, 05:52 PM UTC
Our team have made initial changes to address intermittent latency issues impacting PIS, however we're continuing to investigate. We apologise for any inconvenience and we will provide another update as more information becomes available. Thank you for your patience.
- monitoring Feb 06, 2026, 02:17 PM UTC
We have deployed a fix to address this incident. We are currently monitoring traffic to ensure service stability. Thank you for your continued patience.
- resolved Feb 06, 2026, 04:15 PM UTC
The incident has been fully addressed, please reach out to Yapily Support "Yapily Support": https://docs.yapily.com/pages/resources/support/ if you continue to experience similar issues. We apologise for any inconvenience caused.
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