Yapily Platform experienced a minor incident on October 20, 2026 affecting Validate and Payments and 1 more component, lasting 5h 57m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 20, 2026, 06:44 AM UTC
Status: Investigating We are currently experiencing a service disruption impacting our API. Our Engineering team are working to mitigate this as soon as possible. We will provide more information as it becomes available. Affected components Validate (Degraded performance) Data (Degraded performance) API Platform (Degraded performance) Payments (Degraded performance) Data Plus (Degraded performance)
- identified Oct 20, 2026, 07:17 AM UTC
Status: Identified We have identified the root cause of the incident and we are working to mitigate it as soon as possible. Thank you for your patience. Affected components Data (Degraded performance) API Platform (Degraded performance) Payments (Degraded performance) Data Plus (Degraded performance) Validate (Degraded performance)
- monitoring Oct 20, 2026, 07:50 AM UTC
Status: Monitoring We have deployed a fix to address this incident. We are currently monitoring traffic to ensure service stability. Thank you for your continued patience. Affected components Validate (Degraded performance) Data (Degraded performance) API Platform (Degraded performance) Payments (Degraded performance) Data Plus (Degraded performance)
- investigating Oct 20, 2026, 08:07 AM UTC
Status: Investigating We’re seeing renewed instability following our earlier update, and some API requests are failing again. This is related to an ongoing issue with our cloud infrastructure provider. Our engineering team is actively working on it. We apologise for the disruption. Affected components API Platform (Degraded performance) Payments (Degraded performance) Data Plus (Degraded performance) Validate (Degraded performance) Data (Degraded performance)
- monitoring Oct 20, 2026, 08:59 AM UTC
Status: Monitoring We have deployed a fix to address this incident. We are currently monitoring traffic to ensure service stability. Thank you for your continued patience. Affected components Payments (Degraded performance) Data Plus (Degraded performance) Validate (Degraded performance) Data (Degraded performance) API Platform (Degraded performance)
- monitoring Oct 20, 2026, 10:09 AM UTC
Status: Monitoring We are continuing to monitor traffic to ensure service stability. Thank you for your continued patience. Affected components Validate (Operational) Data (Operational) API Platform (Operational) Payments (Operational) Data Plus (Operational)
- resolved Oct 20, 2026, 12:41 PM UTC
Status: Resolved The incident has been fully addressed, please reach out to Yapily Support "Yapily Support": https://docs.yapily.com/pages/resources/support/ if you continue to experience similar issues. We apologise for any inconvenience caused. Affected components Data (Operational) API Platform (Operational) Payments (Operational) Data Plus (Operational) Validate (Operational)