Xink experienced a notice incident on January 9, 2023 affecting Server-side (Re-routing), lasting 1h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 09, 2023, 04:05 PM UTC
We are experiencing some problems with the Server-side (rerouting) service. As a result, some of our clients with server-side enabled may experience delays in email delivery or NDR. We are currently working on resolving the issue as our TOP PRIORITY. In the meantime, we suggest temporarily disabling the transport rule > https://support.xink.io/support/solutions/articles/1000311916-it-pro-how-to-disable-server-side-transport-rule We will get back with an update when you can re-activate the transport rule. We apologize for this incident and working to resolve it urgently.
- resolved Jan 09, 2023, 04:07 PM UTC
This incident has been resolved.