Xink experienced a minor incident on May 20, 2026 affecting Outlook Add-in, lasting 2h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Outlook Add-in
Update timeline
- identified May 20, 2026, 09:54 AM UTC
The issue has been identified and a fix is being implemented.
- resolved May 20, 2026, 10:00 AM UTC
Root cause: A background maintenance job began at 9:15 and pushed the database into heavy load. The spike was driven by an unusually high volume of clicks from misconfigured settings.