Xink incident

Azure AD integration error: The provided client secret keys are expired.

Minor Resolved View vendor source →

Xink experienced a minor incident on April 3, 2026 affecting Integrations and Integrations and 1 more component, lasting 6h 58m. The incident has been resolved; the full update timeline is below.

Started
Apr 03, 2026, 02:45 AM UTC
Resolved
Apr 03, 2026, 09:44 AM UTC
Duration
6h 58m
Detected by Pingoru
Apr 03, 2026, 02:45 AM UTC

Affected components

IntegrationsIntegrationsIntegrationsIntegrationsIntegrations

Update timeline

  1. monitoring Apr 03, 2026, 09:37 AM UTC

    The error occurred because the client secret used by our service principal for the Azure AD (Microsoft Entra ID) integration had expired. A client secret acts as a password that allows our application to authenticate and communicate with Microsoft Entra ID. These secrets are intentionally configured to expire after a set period for security reasons. When the secret reached its expiration date, authentication attempts began failing with the error: "The provided client secret keys for app are expired." We have generated a new client secret and updated all affected systems. We scheduled the next renewal to prevent this from happening again.

  2. resolved Apr 03, 2026, 09:44 AM UTC

    This incident has been resolved.