Xero incident

Global: Bank Reconciliation - some customers are expecting an issue with reconciling

Minor Resolved View vendor source →

Xero experienced a minor incident on June 24, 2026 affecting Bank Reconciliation, lasting 1h 5m. The incident has been resolved; the full update timeline is below.

Started
Jun 24, 2026, 03:32 AM UTC
Resolved
Jun 24, 2026, 04:37 AM UTC
Duration
1h 5m
Detected by Pingoru
Jun 24, 2026, 03:32 AM UTC

Affected components

Bank Reconciliation

Update timeline

  1. investigating Jun 24, 2026, 03:32 AM UTC

    We are aware some customers trying to reconcile transactions in Xero are experiencing an error screen. Our team is investigating this with urgency.

  2. monitoring Jun 24, 2026, 04:22 AM UTC

    Our team has implemented a fix and we are currently monitoring the results.

  3. resolved Jun 24, 2026, 04:37 AM UTC

    Our team has resolved the issue impacting some customers trying to reconcile transactions in Xero. We apologise for any inconvenience this has caused. A product release caused this feature to become temporarily unavailable.