Xero incident

Global: Xero - Some customers are experiencing slowness

Minor Resolved View vendor source →

Xero experienced a minor incident on November 8, 2025 affecting Xero Platform and Settings, lasting 52m. The incident has been resolved; the full update timeline is below.

Started
Nov 08, 2025, 09:00 PM UTC
Resolved
Nov 08, 2025, 09:53 PM UTC
Duration
52m
Detected by Pingoru
Nov 08, 2025, 09:00 PM UTC

Affected components

Xero Platform and Settings

Update timeline

  1. investigating Nov 08, 2025, 09:00 PM UTC

    We are aware customers trying to access Xero may be experiencing slowness. Our team is investigating this with urgency.

  2. investigating Nov 08, 2025, 09:33 PM UTC

    We are continuing to investigate this with urgency. We appreciate your patience.

  3. resolved Nov 08, 2025, 09:53 PM UTC

    Our team has resolved the slowness affecting customers trying to access Xero. We apologise for any inconvenience this has caused.