Resolved after 3 hours 30 minutes, affecting Disbursement - BPI and Disbursement - GCASH and 1 more, on November 6, 2026.
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_BPI: 1-50000 PH_GCASH: 1-50000 PH_PAYMAYA: 1-50000 PH_UBP: All amount Other banks and Ewallets: 1-50000
Affected components
Update timeline
- identified Nov 06, 2026, 09:20 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_MET: 1-50000
- identified Nov 07, 2026, 12:30 AM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_GCASH: 1-50000 PH_MET: 1-50000
- identified Nov 07, 2026, 12:40 AM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_BPI: 1-50000 PH_GCASH: 1-50000 PH_PAYMAYA: 1-50000 PH_UBP: All amount Other banks and Ewallets: 1-50000
- resolved Nov 07, 2026, 12:50 AM UTC
This incident has been resolved.
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