Xendit incident

Payouts Disruption in Indonesia

Ongoing since 04:30 PM UTC, affecting Disbursement - BCA and Disbursement - BNI and 1 more.

identified Oct 28, 2026, 04:30 PM UTC

Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BCA: 1-4999 BNI: 1-250000000 MANDIRI: 1-250000000 Other banks and Ewallets: 1-250000000

Started
Oct 28, 2026, 04:30 PM UTC
Resolved
Ongoing
Duration
● 35m
Detected by Pingoru
Oct 28, 2026, 04:30 PM UTC

Affected components

Disbursement - BCADisbursement - BNIDisbursement - BSIDisbursement - MandiriDisbursement - Other Indonesia banks and E-WalletsRemittance Payouts

Update timeline

  1. identified Oct 28, 2026, 04:30 PM UTC

    Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BCA: 1-4999 BNI: 1-250000000 MANDIRI: 1-250000000 Other banks and Ewallets: 1-250000000

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