Xendit incident

Payouts Disruption in Philippines

Resolved after 29 minutes, affecting Disbursement - Other Philippines banks and E-Wallets and Remittance Payouts, on October 28, 2026.

identified Oct 28, 2026, 01:30 PM UTC

Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_RCBC: 1-50000

Started
Oct 28, 2026, 01:30 PM UTC
Resolved
Oct 28, 2026, 02:00 PM UTC
Duration
29m
Detected by Pingoru
Oct 28, 2026, 01:30 PM UTC

Affected components

Disbursement - Other Philippines banks and E-WalletsRemittance Payouts

Update timeline

  1. identified Oct 28, 2026, 01:30 PM UTC

    Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_RCBC: 1-50000

  2. resolved Oct 28, 2026, 02:00 PM UTC

    This incident has been resolved.

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