Resolved after 3 minutes, affecting Virtual Account - Mandiri, on October 24, 2026.
Dear Customers, This incident has been resolved. Sincerely, Xendit customer service
Affected components
Update timeline
- identified Oct 24, 2026, 03:30 PM UTC
Dear Valued Customers, We have detected issues with VIRTUAL_ACCOUNT MANDIRI payment due to disruption on our partner's end. Impact: - The created virtual accounts cannot be paid - The successful virtual accounts payment will take longer to process We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you take the following actions to mitigate disruption during this incident: - Advise your payers to use other payment channels Sorry for the inconvenience caused. Sincerely, Xendit customer service
- resolved Oct 24, 2026, 03:33 PM UTC
Dear Customers, This incident has been resolved. Sincerely, Xendit customer service
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