Xendit incident

Payouts Disruption in Philippines

Resolved after 1 hour 39 minutes, affecting Disbursement - BPI and Disbursement - GCASH and 1 more, on October 23, 2026.

identified Oct 23, 2026, 08:10 PM UTC

Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_BPI: 1-50000 PH_GCASH: 1-50000

Started
Oct 23, 2026, 06:50 PM UTC
Resolved
Oct 23, 2026, 08:30 PM UTC
Duration
1h 39m
Detected by Pingoru
Oct 23, 2026, 06:50 PM UTC

Affected components

Disbursement - BPIDisbursement - GCASHDisbursement - Other Philippines banks and E-WalletsRemittance Payouts

Update timeline

  1. identified Oct 23, 2026, 06:50 PM UTC

    Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_BPI: 1-50000

  2. identified Oct 23, 2026, 08:10 PM UTC

    Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_BPI: 1-50000 PH_GCASH: 1-50000

  3. resolved Oct 23, 2026, 08:30 PM UTC

    This incident has been resolved.

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