Resolved after 40 minutes, affecting Disbursement - GCASH and Disbursement - Other Philippines banks and E-Wallets and 1 more, on October 23, 2026.
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_GCASH: 1-50000 PH_MET: 1-50000
Affected components
Update timeline
- identified Oct 23, 2026, 01:30 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_MET: 1-50000
- identified Oct 23, 2026, 02:00 PM UTC
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_GCASH: 1-50000 PH_MET: 1-50000
- resolved Oct 23, 2026, 02:10 PM UTC
This incident has been resolved.
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