Xendit incident

Payouts Disruption in Philippines

Resolved after 11 hours 49 minutes, affecting Disbursement - Other Philippines banks and E-Wallets and Remittance Payouts, on September 19, 2026.

identified Sep 19, 2026, 08:20 PM UTC

Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_MET: 1-50000

Started
Sep 19, 2026, 08:20 PM UTC
Resolved
Sep 20, 2026, 08:10 AM UTC
Duration
11h 49m
Detected by Pingoru
Sep 19, 2026, 08:20 PM UTC

Affected components

Disbursement - Other Philippines banks and E-WalletsRemittance Payouts

Update timeline

  1. identified Sep 19, 2026, 08:20 PM UTC

    Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_MET: 1-50000

  2. resolved Sep 20, 2026, 08:10 AM UTC

    This incident has been resolved.

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