Xendit incident

Payouts Disruption in Indonesia

Resolved after 10 minutes, affecting Disbursement - BNI and Disbursement - Other Indonesia banks and E-Wallets and 1 more, on September 6, 2026.

identified Sep 06, 2026, 03:20 AM UTC

Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BNI: 1-9999, 100000001-250000000

Started
Sep 06, 2026, 03:20 AM UTC
Resolved
Sep 06, 2026, 03:30 AM UTC
Duration
10m
Detected by Pingoru
Sep 06, 2026, 03:20 AM UTC

Affected components

Disbursement - BNIDisbursement - Other Indonesia banks and E-WalletsRemittance Payouts

Update timeline

  1. identified Sep 06, 2026, 03:20 AM UTC

    Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BNI: 1-9999, 100000001-250000000

  2. resolved Sep 06, 2026, 03:30 AM UTC

    This incident has been resolved.

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