Xendit incident

Payouts Disruption in Philippines

Resolved after 10 minutes, affecting Disbursement - BPI and Disbursement - GCASH and 1 more, on September 2, 2026.

identified Sep 02, 2026, 04:50 PM UTC

Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_BPI: 1-50000 PH_GCASH: 1-50000 PH_PAYMAYA: 1-50000 Other banks and Ewallets: 1-50000

Started
Sep 02, 2026, 04:50 PM UTC
Resolved
Sep 02, 2026, 05:00 PM UTC
Duration
10m
Detected by Pingoru
Sep 02, 2026, 04:50 PM UTC

Affected components

Disbursement - BPIDisbursement - GCASHDisbursement - PaymayaDisbursement - Other Philippines banks and E-WalletsRemittance Payouts

Update timeline

  1. identified Sep 02, 2026, 04:50 PM UTC

    Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_BPI: 1-50000 PH_GCASH: 1-50000 PH_PAYMAYA: 1-50000 Other banks and Ewallets: 1-50000

  2. resolved Sep 02, 2026, 05:00 PM UTC

    This incident has been resolved.

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