Xendit incident

Indonesia Virtual Account BSS Disruption

Started
Feb 22, 2026, 05:13 AM UTC
Resolved
Ongoing
Duration
● 70d 19h
Detected by Pingoru
Feb 22, 2026, 05:13 AM UTC

Affected components

Virtual Account - BSS

Update timeline

  1. identified Feb 22, 2026, 05:13 AM UTC

    Dear Valued Customers, We have detected issues with VIRTUAL_ACCOUNT BSS payment due to disruption on our partner's end. Impact: - The created virtual accounts cannot be paid - The successful virtual accounts payment will take longer to process We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you take the following actions to mitigate disruption during this incident: - Advise your payers to use other payment channels Sorry for the inconvenience caused. Sincerely, Xendit customer service

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