Wufoo incident
Customers are unable to contact support through our Help Center chatbot
Notice Vendor's status page →
Resolved after 50 minutes, on July 14, 2026.
A fix has been implemented and we are monitoring the results.
Update timeline
- investigating Jul 14, 2026, 07:16 PM UTC
This issue is preventing customers from reaching a live agent or submitting an email support case through it. Users will see "There was an issues connecting to support. Please try again later" or "There was a technical issue connecting you to our support team. Please try again later". We're aware and looking into it.
- identified Jul 14, 2026, 07:58 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 14, 2026, 08:00 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 14, 2026, 08:06 PM UTC
This incident has been resolved.
Your product runs on more than Wufoo
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services