Resolved after 1 hour 8 minutes, on January 3, 2019.
The issue has been identified and a fix is being implemented.
Update timeline
- investigating Jan 03, 2019, 05:57 PM UTC
We are currently experiencing issues with our downstream payment provider that may impact signups to paid plans.
- identified Jan 03, 2019, 05:57 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jan 03, 2019, 07:05 PM UTC
The issue with the downstream provider has been resolved.
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