Resolved after 4 hours 25 minutes, on April 24, 2024.
We have identified the issue and are working on implementing a fix.
Update timeline
- investigating Apr 24, 2024, 04:53 PM UTC
We've identified an issue impacting Wufoo login, where users will see a "password incorrect" message erroneously. Some users have reported that using the Firefox browser resolves this issue for them. We are investigating and will provide further updates as we have them.
- investigating Apr 24, 2024, 07:50 PM UTC
We are continuing to investigate this issue. Using an alternate browser may continue to be a workaround for customers experiencing intermittent login failures.
- identified Apr 24, 2024, 08:35 PM UTC
We have identified the issue and are working on implementing a fix.
- resolved Apr 24, 2024, 09:18 PM UTC
This issue has been resolved.
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