Resolved on November 18, 2024.
Beginning at 6:10a PST, the Writable application started to become unresponsive for some users, gradually impacting more users over time. Our engineers were notified of issue reports at 6:27a PST and began investigating. The cause was identified by 6:47a PST and steps were immediately taken to correct the underlying cause. All metrics were back to normal at 6:43a PST.
Update timeline
- resolved Nov 18, 2024, 03:26 PM UTC
Beginning at 6:10a PST, the Writable application started to become unresponsive for some users, gradually impacting more users over time. Our engineers were notified of issue reports at 6:27a PST and began investigating. The cause was identified by 6:47a PST and steps were immediately taken to correct the underlying cause. All metrics were back to normal at 6:43a PST.
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