Writable Outage History
Writable is up right nowPingoru has recorded 10 incidents for Writable: 2 in the last 12 months and 0 in the last 90 days.
Incidents, newest first
Major January 10, 2026 System performance impacted 27m
Started Jan 10, 2026, 08:29 PM UTC· resolved Jan 10, 2026, 08:56 PM UTC
- identified Jan 10, 2026, 08:29 PM UTC
We are currently investing a system performance issue. Resources are being brought online to address the situation.
- monitoring Jan 10, 2026, 08:38 PM UTC
The system is recovering.
- resolved Jan 10, 2026, 08:56 PM UTC
System is back to fully operational.
Minor January 9, 2026 Intercom Service Outage 1h 39m Intercom APIs (Help features), Intercom Chats and Posts (Help features)
Started Jan 09, 2026, 08:10 PM UTC· resolved Jan 09, 2026, 09:49 PM UTC
- identified Jan 09, 2026, 08:10 PM UTC
A third-party vendor, Intercom, is experiencing a major service outage. This is affecting ability to get Live Support within the Writable app.
- monitoring Jan 09, 2026, 08:54 PM UTC
Intercom has implemented a fix and is monitoring for recovery.
- monitoring Jan 09, 2026, 09:06 PM UTC
Writable Live Support is functional once again, but messaging may be slow as the Intercom service continues to recover. Continuing to monitor as the feature improves.
- resolved Jan 09, 2026, 09:49 PM UTC
Intercom has resolved the incident.
Critical November 18, 2024 Application Unresponsive –
Started Nov 18, 2024, 03:26 PM UTC· resolved Nov 18, 2024, 03:26 PM UTC
- resolved Nov 18, 2024, 03:26 PM UTC
Beginning at 6:10a PST, the Writable application started to become unresponsive for some users, gradually impacting more users over time. Our engineers were notified of issue reports at 6:27a PST and began investigating. The cause was identified by 6:47a PST and steps were immediately taken to correct the underlying cause. All metrics were back to normal at 6:43a PST.