WorkRamp incident

Degraded Performance in Employee Learning Cloud

Resolved after 6 hours 22 minutes, affecting Learn:Up, on November 15, 2024.

monitoring Nov 15, 2024, 07:47 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 15, 2024, 03:30 PM UTC
Resolved
Nov 15, 2024, 09:52 PM UTC
Duration
6h 22m
Detected by Pingoru
Nov 15, 2024, 03:30 PM UTC

Affected components

Learn:Up

Update timeline

  1. investigating Nov 15, 2024, 03:30 PM UTC

    We are experiencing degraded performances in the employee learning cloud which is leading an error when publishing Guides.

  2. monitoring Nov 15, 2024, 07:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 15, 2024, 09:52 PM UTC

    This incident has been resolved.

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