WorkRamp Outage History
WorkRamp is up right nowPingoru has recorded 50 incidents for WorkRamp: 2 in the last 12 months and 1 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 1 | 10 of 744 (1%) |
| September 2026 | 0 | 38 of 720 (5%) |
| October 2026 | 0 | 0 of 744 (0%) |
| November 2026 | 0 | 0 of 141 (0%) |
Incidents, newest first
Minor August 31, 2026 Issue with some AI Features 1d 23h Learn:Up, Academy
Started Aug 31, 2026, 02:15 PM UTC· resolved Sep 02, 2026, 01:41 PM UTC
- investigating Aug 31, 2026, 02:15 PM UTC
Some AI-powered features are not currently working. Our team is actively investigating the issue and working on an update. The following features are currently affected: -Create Guide via AI - impacting Learn:Up/internal -AI Challenge Grading - impacting Learn:Up/internal -AI Text Question Grading - impacting both Learn:Up & Academies We’ll continue to monitor the situation and provide updates here as we learn more. Thank you for your patience while we work to resolve this.
- identified Aug 31, 2026, 08:09 PM UTC
Our backend team found the issue and is working on an update to fix it. Once confirmed, our team will be able to do a data fix for the AI Text Question grading & AI Challenge grading that are currently stuck. You are free to manually grade those if you'd like in the interim. We will update here again once the update is released and then again when the data fix has been completed.
- monitoring Sep 01, 2026, 08:50 PM UTC
A fix has been implemented, and we are monitoring the results. All of the following AI features should be working again: -Create Guide via AI -AI Challenge Grading -AI Text Question Grading Our team is working on a data fix for any grading that was missed for the AI Text Question Grading issue. For challenges, those are set up to unassign the AI grader and assign real users after being unable to grade, so those can be manually graded. If you need the AI Challenge grader instead for any missed on August 31, please reach out to [email protected]
- resolved Sep 02, 2026, 01:41 PM UTC
The data fix for the AI Text Question Grading issue has now been released, so this issue has now been fully resolved. If you are noticing anything or if there is anything we can help with, please reach out to [email protected]
Minor January 20, 2026 Academy Degradation 35m Academy
Started Jan 20, 2026, 04:15 PM UTC· resolved Jan 20, 2026, 04:50 PM UTC
- investigating Jan 20, 2026, 04:15 PM UTC
Our backend team is aware of the issue and are investigating further
- monitoring Jan 20, 2026, 04:30 PM UTC
A fix has been implemented and we are monitoring the results
- monitoring Jan 20, 2026, 04:47 PM UTC
We are continuing to monitor for any further issues.
- resolved Jan 20, 2026, 04:50 PM UTC
The incident has been fully resolved
Major October 15, 2025 Site Outage 3h 23m Learn:Up, Academy, EU Application
Started Oct 15, 2025, 06:57 PM UTC· resolved Oct 15, 2025, 10:21 PM UTC
- investigating Oct 15, 2025, 06:57 PM UTC
We are currently experiencing an outage with the platform and our backend team is investigating the issue.
- identified Oct 15, 2025, 07:05 PM UTC
We have identified the cause of the issue. You may see some errors persist or degraded site performance while we are working towards a solution.
- monitoring Oct 15, 2025, 07:11 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Oct 15, 2025, 10:21 PM UTC
We are continuing to monitor for any further issues.
- resolved Oct 15, 2025, 10:21 PM UTC
This incident has been resolved.
Minor September 26, 2025 SCORM Module Completion Status Delays 55m Learn:Up
Started Sep 26, 2025, 03:35 PM UTC· resolved Sep 26, 2025, 04:30 PM UTC
- investigating Sep 26, 2025, 03:35 PM UTC
We are currently investigating reports of delays with SCORM module statuses syncing to WorkRamp after learner completion.
- investigating Sep 26, 2025, 04:29 PM UTC
This issue is now resolved and SCORM module statuses are syncing as expected.
- resolved Sep 26, 2025, 04:30 PM UTC
This issue is now resolved and SCORM module statuses are syncing as expected.
Major September 8, 2025 Analytics Studio Outage Caused by Omni Analytics 1h 11m Learn:Up, Academy
Started Sep 08, 2025, 06:14 PM UTC· resolved Sep 08, 2025, 07:25 PM UTC
- investigating Sep 08, 2025, 06:14 PM UTC
Analytics Studio is down due to an outage with Omni Analytics. Omni has identified the source of the issue and is working on a fix. More information can be found on their status page at https://status.omniapp.co/
- investigating Sep 08, 2025, 06:16 PM UTC
We are continuing to investigate this issue.
- monitoring Sep 08, 2025, 06:46 PM UTC
Omni Analytics has implemented a fix and is monitoring the progress.
- resolved Sep 08, 2025, 07:25 PM UTC
This incident has been resolved.
Minor September 3, 2025 Platform Degraded Performance 1h 1m Learn:Up, Academy
Started Sep 03, 2025, 04:26 PM UTC· resolved Sep 03, 2025, 05:27 PM UTC
- investigating Sep 03, 2025, 04:26 PM UTC
We are currently investigating reports of platform slowness and errors within the Employee and Customer Learning Cloud.
- resolved Sep 03, 2025, 05:27 PM UTC
This incident has now been resolved.
Minor August 12, 2025 EU Reporting Errors 1h 23m EU Application
Started Aug 12, 2025, 02:28 PM UTC· resolved Aug 12, 2025, 03:51 PM UTC
- investigating Aug 12, 2025, 02:28 PM UTC
We are currently investigating an issue with errors when loading reports from the Report Builder. This is limited to customers in the EU.
- resolved Aug 12, 2025, 03:51 PM UTC
This incident has been resolved.
Minor August 8, 2025 Admin Console Search Issues 42m Learn:Up
Started Aug 08, 2025, 04:21 PM UTC· resolved Aug 08, 2025, 05:04 PM UTC
- investigating Aug 08, 2025, 04:21 PM UTC
We are currently investigating an issue with the content search in the Admin Console returning no results.
- identified Aug 08, 2025, 05:00 PM UTC
The issue has been identified and a fix is being applied.
- resolved Aug 08, 2025, 05:04 PM UTC
The issue has been resolved and the Admin Console content search is now working as expected.
Notice June 12, 2025 workramp.com site error 2h 29m Learn:Up
Started Jun 12, 2025, 06:35 PM UTC· resolved Jun 12, 2025, 09:05 PM UTC
- investigating Jun 12, 2025, 06:35 PM UTC
Our marketing host Kinsta is currently experiencing site issues which leads to an error page on workramp.com. All WorkRamp services are currently functional and you can find the login page at app.workramp.com/login or through your company domain.
- resolved Jun 12, 2025, 09:05 PM UTC
This incident has been resolved.
Critical June 10, 2025 Admin Console Errors –
Started Jun 10, 2025, 08:17 PM UTC· resolved Jun 10, 2025, 08:17 PM UTC
- resolved Jun 10, 2025, 08:17 PM UTC
Admins receiving a "Sorry, an error occurred" message when working in the Admin console.
Minor November 15, 2024 Degraded Performance in Employee Learning Cloud 6h 22m Learn:Up
Started Nov 15, 2024, 03:30 PM UTC· resolved Nov 15, 2024, 09:52 PM UTC
- investigating Nov 15, 2024, 03:30 PM UTC
We are experiencing degraded performances in the employee learning cloud which is leading an error when publishing Guides.
- monitoring Nov 15, 2024, 07:47 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 15, 2024, 09:52 PM UTC
This incident has been resolved.