WorkRamp Outage History

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WorkRamp had 7 outages in the last 2 years totaling 8h 19m of downtime — averaging 0.3 incidents per month.

There were 7 WorkRamp outages since August 8, 2025 totaling 8h 19m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://workramp.statuspage.io

Minor January 20, 2026

Academy Degradation

Detected by Pingoru
Jan 20, 2026, 04:15 PM UTC
Resolved
Jan 20, 2026, 04:50 PM UTC
Duration
35m
Affected: Customer Learning Cloud
Timeline · 4 updates
  1. investigating Jan 20, 2026, 04:39 PM UTC

    Our backend team is aware of the issue and are investigating further

  2. monitoring Jan 20, 2026, 04:41 PM UTC

    A fix has been implemented and we are monitoring the results

  3. monitoring Jan 20, 2026, 04:46 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jan 20, 2026, 04:50 PM UTC

    The incident has been fully resolved

Read the full incident report →

Major October 15, 2025

Site Outage

Detected by Pingoru
Oct 15, 2025, 06:57 PM UTC
Resolved
Oct 15, 2025, 10:21 PM UTC
Duration
3h 23m
Affected: Employee Learning CloudCustomer Learning CloudEU Application
Timeline · 5 updates
  1. investigating Oct 15, 2025, 06:57 PM UTC

    We are currently experiencing an outage with the platform and our backend team is investigating the issue.

  2. identified Oct 15, 2025, 07:05 PM UTC

    We have identified the cause of the issue. You may see some errors persist or degraded site performance while we are working towards a solution.

  3. monitoring Oct 15, 2025, 07:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Oct 15, 2025, 10:21 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Oct 15, 2025, 10:21 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 26, 2025

SCORM Module Completion Status Delays

Detected by Pingoru
Sep 26, 2025, 04:29 PM UTC
Resolved
Sep 26, 2025, 04:30 PM UTC
Duration
1m
Affected: Employee Learning Cloud
Timeline · 3 updates
  1. investigating Sep 26, 2025, 03:35 PM UTC

    We are currently investigating reports of delays with SCORM module statuses syncing to WorkRamp after learner completion.

  2. investigating Sep 26, 2025, 04:29 PM UTC

    This issue is now resolved and SCORM module statuses are syncing as expected.

  3. resolved Sep 26, 2025, 04:30 PM UTC

    This issue is now resolved and SCORM module statuses are syncing as expected.

Read the full incident report →

Major September 8, 2025

Analytics Studio Outage Caused by Omni Analytics

Detected by Pingoru
Sep 08, 2025, 06:14 PM UTC
Resolved
Sep 08, 2025, 07:25 PM UTC
Duration
1h 11m
Affected: Employee Learning CloudCustomer Learning Cloud
Timeline · 4 updates
  1. investigating Sep 08, 2025, 06:14 PM UTC

    Analytics Studio is down due to an outage with Omni Analytics. Omni has identified the source of the issue and is working on a fix. More information can be found on their status page at https://status.omniapp.co/

  2. investigating Sep 08, 2025, 06:16 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Sep 08, 2025, 06:46 PM UTC

    Omni Analytics has implemented a fix and is monitoring the progress.

  4. resolved Sep 08, 2025, 07:25 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 3, 2025

Platform Degraded Performance

Detected by Pingoru
Sep 03, 2025, 04:26 PM UTC
Resolved
Sep 03, 2025, 05:27 PM UTC
Duration
1h 1m
Affected: Employee Learning CloudCustomer Learning Cloud
Timeline · 2 updates
  1. investigating Sep 03, 2025, 04:26 PM UTC

    We are currently investigating reports of platform slowness and errors within the Employee and Customer Learning Cloud.

  2. resolved Sep 03, 2025, 05:27 PM UTC

    This incident has now been resolved.

Read the full incident report →

Minor August 12, 2025

EU Reporting Errors

Detected by Pingoru
Aug 12, 2025, 02:28 PM UTC
Resolved
Aug 12, 2025, 03:51 PM UTC
Duration
1h 23m
Affected: EU Application
Timeline · 2 updates
  1. investigating Aug 12, 2025, 02:28 PM UTC

    We are currently investigating an issue with errors when loading reports from the Report Builder. This is limited to customers in the EU.

  2. resolved Aug 12, 2025, 03:51 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 8, 2025

Admin Console Search Issues

Detected by Pingoru
Aug 08, 2025, 04:21 PM UTC
Resolved
Aug 08, 2025, 05:04 PM UTC
Duration
42m
Affected: Employee Learning Cloud
Timeline · 3 updates
  1. investigating Aug 08, 2025, 04:21 PM UTC

    We are currently investigating an issue with the content search in the Admin Console returning no results.

  2. identified Aug 08, 2025, 05:00 PM UTC

    The issue has been identified and a fix is being applied.

  3. resolved Aug 08, 2025, 05:04 PM UTC

    The issue has been resolved and the Admin Console content search is now working as expected.

Read the full incident report →