WorkOS incident

Delayed Email Deliverability

Minor Ongoing View vendor source →

WorkOS is currently experiencing a minor incident affecting AuthKit, which began 14h ago. The vendor's full update timeline is below.

Started
Aug 15, 2026, 01:35 AM UTC
Resolved
Ongoing
Duration
● 13h 34m
Detected by Pingoru
Aug 15, 2026, 01:35 AM UTC

Affected components

AuthKit

Update timeline

  1. investigating Aug 15, 2026, 12:24 AM UTC

    We are seeing deliverability issues with emails sent to Microsoft / Outlook recipients.

  2. identified Aug 15, 2026, 01:35 AM UTC

    We continue to experience deliverability delays to a subset of users with email addresses hosted by Microsoft / Office 365. We are working with our email providers to mitigate the issues, we will provide updates as they become available. Customers using their own custom email providers are not affected.

  3. monitoring Aug 15, 2026, 03:32 AM UTC

    We are observing improvements in deliverability to Microsoft email addresses, in line with the resolution of an incident with our upstream email service provider. We will continue to monitor.